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Kate Mcnally
Kate Mcnally

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    Amazing customer service
    Absolutely amazing customer service form Cameron in the sales department. I bought a BMW a week ago after driving a 5 hour round trip to view it and something coming up which meant I couldn’t drive it away. Cameron then ensured that all was rectified before delivering it on a Saturday evening in his own time after doing almost a full days work at the showroom before setting off for a 5 hour round trip! Highly recommend this garage! 5 🌟 service
    Paul Morton
    Paul Morton

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      Top Salesman
      Cameron was a top class salesman he made us feel very comfortable looking at the bmw x2 he gave us the keys and said”have a good look at it and take it for a test drive “ he just left us to look at our own pace which was really good we didn’t feel pressurised to buy it he made us feel very welcome and part of a family he a lovely person
      Patrick Kilker
      Patrick Kilker

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        Purchase of a land rover discovery sport
        I would like to confirm the following, Steven and Cameron are true professionals in their industry. The whole process from start to finish was a very simple process but there was not anything that was too much trouble to resolve. If you are thinking of purchasing a vehicle from them , don’t hesitate on their care and support as it is exemplary on every front. Thanks once again crowthers

        Kind regards Patrick kilker
        Patrick Kilker's picture of ...
        Martin Miller
        Martin Miller
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          Aftercare is non existent
          Reported issues when picking car up and after driving home to Glasgow
          Keep getting excuses but no action.
          Car I bought only had one key, salesman told me he’d contact local to me key replacement companies to get a “trade price”
          Still waiting even after numerous emails.
          Got an issue with my stop start, forums say it’s 99% a battery issue. But I’ve to try and get a garage to check battery

          Keep getting excuses about being short staffed etc

          I’d avoid at all costs and go elsewhere
          Steve woods
          Steve woods

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            VW Camper Purchase
            An excellent service provided by Steve and the team. Steve went out of his way to ensure we got the camper in a timely manner. Delivered to our home, and even collected and returned when found out the MOT hadn’t been done! Brilliant.
            Lauren Hammond
            Lauren Hammond

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              Excellent experience
              Recently bought a car from Crowther Lodge.
              Excellent experience from start to finish
              Great, friendly but not pushy salesmen.
              Would recommend to anyone
              Helen Cochrane
              Helen Cochrane

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                Amazing service
                Amazing service from start to finish.
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                David Ferguson Rhoades
                David Ferguson Rhoades

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                  Crowther Lodge
                  Cracking customer service, best in the trade, Steve and the team at Crowther were absolutely first class.
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                  Michael Brown
                  Michael Brown

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                    BMW purchase
                    Chuffed to get my first BMW a car I have wanted for a long time. Cameron was really professional, helpful and easy to talk to. He come across genuine in wanting to get the sale right for me.
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                    Stephen Mc nally
                    Stephen Mc nally

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                      Brilliant service
                      The service i got when buying my new car was excellent Steve was friendly and did everything he could to help
                      Kerry Holmes
                      Kerry Holmes

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                        Great experience
                        The guys were fabulous from start to finish . No hassle when looking , nothing too much trouble . Great range if cars with reasonable prices . Best car buying experience I've had . Definitely recommend
                        JONATHAN BELASSIE
                        JONATHAN BELASSIE
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                          Just run away.
                          Just run away. You’ll be lied to, you’ll be sold a complete load of junk. You’ll be told in a reply to the new age , how hard they worked to help you. You’ll be told how you did everything incorrectly ( which isn’t true ). Dodgy mots. Complete refusal to fix issues. The whole experience is one that nobody should be subjected to. Just ask yourself how these bunch of clowns can’t keep a sales person for more than 2 months at a time. Keep away from ginger.
                          Richard Pearson
                          Richard Pearson

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                            Quality and professionalism all the way !
                            I was prepared to travel anywhere in the UK from the Midlands in order to get the right campervan at the right price. When I found a high spec'd VW T7 at Crowthers I took the train to a very wet and dismal Newcastle in December, just to have a look. The camper looked great and I initially spoke to Paul who was extremely knowledgeable, he didn't do any hard sell and even offerd to give me a lift back to the train station when I told him I needed to think about it. Unknowingly to me Paul was the company owner and he didn't use any hard sell techniques.
                            After looking at a couple of other campers it was clear that Crowthers camper was the best spec'd and best value for money in the country, so after a few calls I bought the VW T7. Another train trip to Newcastle on a cold wet day and I met Steve the salesman. Steve was great, again he was very knowledgeable about the campers they sell. Steve was extremely patient and nothing was too much trouble, he even made a great cuppa tea.
                            Steve's mantra, which is upheld by the company is Without customers, there would be no company. As such ensuring that the customer is looked after throughout the whole experience of buying a new car, from initial viewing to buying, as well as customer aftercare, ensures that the company continues to provide a five star service.
                            Steve definitely lives up to this and any glitches.
                            William Bone
                            William Bone

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                              Outstanding Company
                              Amazing service from start to finish helped with everything request I made
                              Thank you
                              Glenice Rose
                              Glenice Rose

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                                Brilliant
                                Sales man made it for me Steve
                                Michael Robson
                                Michael Robson

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                                  Buying from crowther
                                  Just bought my motor from this garage and i must say Stephen went above and beyond for my customer care , pushed sale along on deadline day so he made things work , i am very grateful for that Steve thanks.

                                  I have got to mention the other members of staff are really nice to and also had a good conversation with the boss.

                                  Overall i had a fantastic time buying from Crowther car sales.

                                  Thanks again Stephen.
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                                  Kerry Knowles
                                  Kerry Knowles

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                                    A* service
                                    Stephen, Alex and Lee were all super friendly and gave us A* service. Great price for car and free MOT on top. Would definitely recommend and will use again in the future. Thanks
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                                    Allan BORTHWICK
                                    Allan BORTHWICK

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                                      Excellent service
                                      Happy with my car and the exceptional professional and friendly service received from your staff
                                      Cheers a.borthwick
                                      Stephen Nicol
                                      Stephen Nicol

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                                        Bought 420d bmw
                                        Very professional service and quick turn around good part ex price on my car very helpful great experience
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                                        Rebecca Dawson
                                        Rebecca Dawson

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                                          10 stars !!!! 🌟
                                          Steve from Crowther lodge gateshead was amazing!!! Can't thank him enough. Outstanding service...even after we've purchased the car...!!! Not the "typical sales guy" I'm so grateful. Thank you sooooo much!
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                                          David Griggs
                                          David Griggs

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                                            Sale
                                            Big thanks to Stephen. Clear and straightforward not pushy. Supportive and genuine.
                                            Jaq Hodgson
                                            Jaq Hodgson

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                                              Jaq - Audi A3 purchase
                                              From finding the car to picking up the car was almost effortless. When i picked the keys up the car was in pristine condition and Jo, the salesman, was helpful throughout the sale and I would hands down recommend this dealership to anyone looking for a hassle free, straightforward sale/purchase. Thank you!
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                                              John Knott
                                              John Knott

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                                                Excellent sales and customer service
                                                Absolutely fantastic experience buying our latest car from this company, Stephen the sales Executive was brilliant going through every detail from documentation to going through every aspect of the car on pick up. Would certainly recommend this company.
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                                                Mick Hewish
                                                Mick Hewish

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                                                  Campervan day
                                                  Our first experience buying a campervan from Crowthers Campers. Joseph made us feel very welcome, explained clearly the van set up, talked us through and showed us all the internal features. Allowed us to try it out ourselves to ensure we understood how everything worked.

                                                  Great experience overall.
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                                                  Darren Lamb
                                                  Darren Lamb

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                                                    Car and camper trade in
                                                    Crowther have been great from start to finish. I had a campervan and car to trade in and Joseph could not have been more helpful. The service from start to finish was first class and I wi definitely use them again, this is my second purchase from them and I highly recommend them to anyone. Darren L. Hexham
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                                                    Chris Blackett
                                                    Chris Blackett

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                                                      Top Dealer!
                                                      Would just like to thank Crowther car sales for their 100% excellent service! Joseph, the care salesman was a pleasure to buy from and had a great understanding of what the customer wants!

                                                      Thanks again!

                                                      Ps. The car is AMAZING!
                                                      Chris Blackett's picture of ...
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                                                      Aaron Daglish
                                                      Aaron Daglish

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                                                        Excellent
                                                        I recently bought an Audi Q3 from here and Steve who sorted it out for me was nothing but helpful. Even with the problem I occurred after it was quickly sorted out.
                                                        Thank you!!
                                                        Phil Weller
                                                        Phil Weller

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                                                          Very happy
                                                          Superb customer service, very happy with my purchase of a BMW 730d.
                                                          Very easy and pleasurable experience, wiil definitely look at purchasing here again
                                                          Melanie Fogg
                                                          Melanie Fogg

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                                                            Returned customer, highly recomend!
                                                            Previously bought car from Crowther Lodge Motor Company and returned few years later for second purchase.
                                                            Service is always courteous, helpful and friendly.
                                                            Would highly recommend.
                                                            Sarah Ivison
                                                            Sarah Ivison

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                                                              Friendly and Reliable
                                                              Amazing service. Thanks!
                                                              Gary Murray
                                                              Gary Murray

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                                                                No issues , great service
                                                                Great customer service & kept up to date throughout the whole purchase from start to finish .
                                                                Thomas Dean Wilson
                                                                Thomas Dean Wilson

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                                                                  Friendly and professional
                                                                  First time I've bought a vehicle from a dealership in 20 years but found it a pleasant and friendly experience.
                                                                  Helpful as well for an old codger like me - great service!
                                                                  Gerard Horwood
                                                                  Gerard Horwood

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                                                                    Excellent service
                                                                    Bought audi from this dealer this week, excellent service from start to finish, Gary & Steve pleasure to deal with, no pressure sales , vehicle serviced,MOTD and valeted ready for agreed handover time. They also helped and advised me on transfer of private plate.
                                                                    Jon Day
                                                                    Jon Day

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                                                                      Highly recommended
                                                                      I found the car i wanted , within 2 days I was driving away a lovely volvo v40 , great staff , very helpful and went above and beyond to help me purchase the car
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                                                                      Micky Brown
                                                                      Micky Brown

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                                                                        Great service.
                                                                        Had a great experience with Crowther. Nothing was to much trouble. By my new motorhome couldn’t have been any easier
                                                                        Maria Crumley
                                                                        Maria Crumley

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                                                                          VW camper
                                                                          Bought our first VW camper through Crowther. Delighted with the van. The interior is very high spec and finished off beautifully. Collected from Crowther and driven back to Scotland. Steven and Gary at crowthers were very helpful and knowledgeable
                                                                          Mark Gregory
                                                                          Mark Gregory

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                                                                            Easy transition
                                                                            Spot on thanks easy transaction 👍🏼
                                                                            Nicola Gillan
                                                                            Nicola Gillan

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                                                                              Easy to deal with and great customer service
                                                                              Bought my c class Mercedes from this place last week,
                                                                              We were dealing with Gary, he was very transparent over the phone about the cars condition . 100% would recommend this garage, great customer service, well mannered staff that weren’t trying to force a sale on you. Overall extremely satisfied with the service I received
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                                                                              David Gardener
                                                                              David Gardener

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                                                                                Excellent
                                                                                Very helpful ,great service from start to finish would definitely recommend
                                                                                Ross Catton
                                                                                Ross Catton

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                                                                                  VW T6.1 Camper.
                                                                                  Steve and Gary went above and beyond throught the process of buying my VW Camper. This is my first Camper and they made the process easy, explaining everything I need to know. From the moment I walked in and asked about the Campers to the sale and driving away with everything I needed to know. Highly Recommend. 5* service.
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                                                                                  Aidan Merry
                                                                                  Aidan Merry
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                                                                                    Bought an Audi A7
                                                                                    Excellent customer service from Gary, resolving any issues and fast preparation for collection, picked up a spotless car and very happy
                                                                                    Anthony Wilcock
                                                                                    Anthony Wilcock
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                                                                                      Excellent service
                                                                                      The guys at Crowther were very helpful and very knowledgeable about the car I purchased. My experience was great and my purchase was extremely quick and friendly. I would highly recommend.
                                                                                      Louise Notman
                                                                                      Louise Notman
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                                                                                        Excellent
                                                                                        I recently bought a car and dealt with Steve. I love my new car and the service I received was excellent . No hard sell and after service was also really good.
                                                                                        Ian Hall
                                                                                        Ian Hall

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                                                                                          Amazing Service
                                                                                          Great service. Will certainly use Crowther Lodge again
                                                                                          Ian Waterland
                                                                                          Ian Waterland

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                                                                                            Pleasant and easy to deal with
                                                                                            First time I have bought a car without seeing and test driving due to distance from home but wanted to trust the process. Gary that I dealt with was very good, informative and helped to smooth the process so had confidence all was going to be ok. Deal was all in place to make one journey and pass on my vehicle and drive away in new vehicle. My new car was generally what I expected, looks great and accepting that there may be a few age related marks on a 4 year old car. However on returning home (my fault also) I found a large number of scuff marks on the body work in various places, thankfully I have managed to polish out the majority and look good, I don’t know why these were not done as part of the preparation as I was able to do them. There are a couple of areas touched up with the completely wrong shade of white that could have been picked up and done right? Not suggesting CROWTHER did this but really should have been re done. I now need to get these sorted at my cost. Finally the rear parcel roller shelf has liquid stains, again these will come off but why not done as part off prep? Otherwise car is good. Would I do the long distance/ blind purchase again, probably not but it wouldn’t stop me dealing with CROWTHER again as long as the above issues would be resolved going forward.
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                                                                                            Betty Couch
                                                                                            Betty Couch

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                                                                                              Yes We Will
                                                                                              Well, Hello there I'm looking for the advert like yours it sounds like you will do finance for me-
                                                                                              I am sure -so this is a Five star advert- you will get wealthy as everyone else says no
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                                                                                              George Allison
                                                                                              George Allison

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                                                                                                Outstanding!
                                                                                                We spent months searching for “the one” when we finally found her nothing was too much for these guys - they made us feel comfortable and helped us every step along the way- we feel that everyone at Crowthers went above and beyond arranging add ons on our new van answering numerous questions and always there with a smile - we would highly recommend Crowthers not just because they have some amazing vans but the guys really do make your dreams come true! A big thanks to everyone we’ve not stopped smiling since we collected our Scooby 2!
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                                                                                                Jake Gullon
                                                                                                Jake Gullon

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                                                                                                  Great dealership and very helpful
                                                                                                  Good customer service and very helpful and pleasant.
                                                                                                  Michael White
                                                                                                  Michael White

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                                                                                                    Profesional caring company
                                                                                                    Very professional in the care and handling of the customers requirements.
                                                                                                    David Dugdale
                                                                                                    David Dugdale

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                                                                                                      Bmw 320d tourer
                                                                                                      Just purchased my new BMW from Tom and couldn’t be more happier with the whole experience, A few years and I’ll be back here for my next one ,Big thanks to Tom and all at Crowther lodge.
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                                                                                                      Crowther Lodge Motor Company

                                                                                                      Crowther Lodge Motor Company

                                                                                                       Park Road,
                                                                                                      Felling Bypass,
                                                                                                      Gateshead, Tyne and Wear, NE83HL
                                                                                                      •   01914901734

                                                                                                      Crowther Lodge Motor Company

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                                                                                                      Algehele rating...
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

                                                                                                      Overall rating only counts reviews collected on Uw Review Telt
                                                                                                      1502 REVIEWS INCLUDING 328 PLATFORM REVIEWS

                                                                                                       249 CERTIFIED REVIEWS
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                                                                                                      • Near UK Near UK
                                                                                                        Algehele Rating: 5
                                                                                                      • Uw Review Telt Uw Review Telt
                                                                                                        Algehele Rating: 4.8
                                                                                                      • Car Gurus UK Car Gurus UK
                                                                                                        Algehele Rating: 4.7
                                                                                                      • Yell Yell
                                                                                                        Algehele Rating: 4.5
                                                                                                      • Google Google
                                                                                                        Algehele Rating: 4.5
                                                                                                      • Car Dealer Reviews Car Dealer Reviews
                                                                                                        Algehele Rating: 4.1
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